GoCX Nucleus
Our GoCX Nucleus product is built to deliver an exceptional customer experience, paired with a cutting-edge CCaaS / CPaaS solution, at a market-leading price.
Because we believe CCaaS / CPaaS solutions shouldn’t cost the earth.
GoCX Nucleus
With our GoCX Nucleus Cloud CCaas / CPaaS Product, you are sure to be at the forefront of innovation in the CX world.
GoCX Nucleus, our cloud-based CCaaS / CPaaS solution, orchestrates seamless experiences across every customer and employee interaction. It features a unified, intuitive agent desktop that consolidates all interactions and customer information into a single view. This eliminates the need to switch between multiple applications, boosting agent efficiency and enabling faster response times.
Whether it’s a call, email, ticket, chat session, or message received via social media, all interactions are handled on the same platform, automatically assigning agents with the right skills. By integrating these touchpoints into one interface, businesses can significantly enhance their customer satisfaction and become true competitors in the customer experience space
We believe CCaaS / CPaaS solutions shouldn’t cost the earth.
​GoCX Nucleus: Beyond a Standard CCaaS Solution
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As you can see, GoCX Nucleus is far more than just your typical CCaaS offering. It combines a comprehensive suite of features, all of which are highly configurable to meet the specific demands of your business.
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With GoCX Nucleus, you gain the flexibility and capability to adapt and excel in a rapidly evolving landscape.
An Insight into some of our features:
GoCX Nucleus: Non-Vocal Interactions
GoCX Nucleus: Seamless Omnichannel Customer Engagement
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GoCX Nucleus optimizes customer interactions by effortlessly integrating across multiple touchpoints, enabling you to effectively engage with customers and deliver a truly seamless omnichannel experience.
GoCX Nucleus: AI Virtual Assistant
Take It to the Next Level with AI-Powered Virtual Assistant
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Why not elevate your CCaaS solution with AI-powered virtual assistant? With GoCX Nucleus, integrating AI has never been simpler.
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Empower your operations with state-of-the-art tools that enhance customer experiences, streamline processes, and boost efficiency, all while staying cost-effective.
​GoCX Nucleus: Video Assistant
Elevate Customer Experience with Our Video Assistant
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Add our GoCX Nucleus Video Assistant to truly engage with your customers like never before. With a multitude of use cases, this innovative feature will take your business to the next level in delivering exceptional customer experiences.
